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Help Center

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Customer support team from: 8am to 7:30pm daily.Average answer time: 5h.

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Does Hausbasic offer free shipping?

Yes! We offer free standard shipping on eligible orders, with no minimum purchase required.

How long does delivery take?

What is your return policy?

How can I track my order?

What if my item arrives damaged or defective?

How can I contact Hausbasic?

Free Standard Shipping

Enjoy free standard shipping on eligible orders, with no minimum purchase required.

Secure & Easy Checkout

Shop with confidence through a convenient checkout experience and secure payment processing.

30-Day Easy Returns

Shop with peace of mind with our 30-day return policy on eligible products.

Dedicated Customer Support

Have questions? Our support team is here to help with products, orders, and returns.