Help Center

Contact Us

Find answers to common questions about shopping at Hausbasic, including orders, shipping, returns, product information, and customer support.

Can't find your answer? Contact us at speedippc@gmail.com.

General & Shopping

What is Hausbasic?

How do I place an order?

What payment methods do you accept?

Can I change or cancel my order?

Shipping & Delivery

Does Hausbasic offer free shipping?

How long does delivery take?

Where does Hausbasic ship?

How can I track my order?

Will all my items arrive together?

What should I do if my order is delayed or missing?

Returns & Refunds

What is your return policy?

How do I request a return?

Do I have to pay for return shipping?

Can I return furniture or oversized products?

What if my product arrives damaged or defective?

How long does it take to receive a refund?

Does Hausbasic offer partial refunds?

Products & Customer Support

Where can I find product specifications and dimensions?

Do your furniture products require assembly?

How can I contact Hausbasic customer support?

Still Have Questions?